Professional Services
Unified offers a comprehensive range of high level converged network services, provided by our team of highly experienced and skilled personnel.
Professional services are available in the following areas:
Solution Design – As with all our services, our consultancy team begins with an analysis of your existing infrastructure and your current and future business needs. Through a comprehensive discovery phase, which involves talking to you, your staff and users, we learn about your needs and challenges.
Then using our skills, experience and knowledge, we’ll identify the products and services you need now, and in the future.
Implementation - This service ensures that your network solution is tested, installed, configured, and delivers the required results. To reduce your risk, where necessary we perform proof-of-concept, pre-delivery inspection, or completely pre-stage the configuration in our labs.
What’s your main benefit from Unified’s implementation service? Peace of mind. With our experts working with you every step of the way, your network installation will be a success, from the start to acceptance--even with the most complex jobs. So whether you’re working with a new solution, a re-location project, or a migration of your existing infrastructure, we’ll find the right implementation solution for you!
Project Management – Our Project Management team has invaluable experience in delivering some of the most complex converged projects. Our dedicated professionals use industry project methodology based on PRINCE 2 (PRojects In Controlled Environments) to ensure that every project is completed successfully and on schedule. Depending on your requirements, we can work within a larger project team or we manage the complete Project Management of your infrastructure project.
Education – The depth and breadth of knowledge and experience within Unified enables us to offer extensive training and education programmes to help develop our customer’s and partner’s skills. We provide an education programme that ‘s tailored to your needs, either on technology, solutions, or specific products. Courses can be held at our Education Centre, at an independent location, or on-site.
Convergence Readiness Assessment – A fully converged infrastructure supports the delivery of a multitude of enhanced applications, services and solutions, giving you with the competitive edge.
Our consultants assess your current environment and provide a comprehensive report on your infrastructure and how it supports converged services. Within this report there will be advice and suggestions on any necessary changes.
Health check – How effective is your infrastructure? This service utilises probe equipment and analysers to examine the complete performance of your infrastructure and the devices on the network. And as you would expect from a trusted partner, we offer suggestions and solutions to any problems or issues we find.
Security Assessment – Security is on everyone’s mind. The Unified Group offers a number of security services, ranging from a simple audit, to a full security assessment. Our assessment identifies any and all known current security issues within your environment by examining the systems from a number of points. Advice and assistance is offered to secure the infrastructure from both external and internal threats.
Consultancy – We offer a wide range of consultancy services including new technology awareness, convergence, telephony, IP, strategy and security.
"We have confidence in the network to know that it will
support our future applications and service offerings,"
Crispin O'Connell
Chief ICT Officer, Cardiff Council |
For more information :
Design Services 1.8.pdf
Implemenation Services V1.8.pdf
Convergence readiness v1.5.pdf
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