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Unified has been involved with the EMEA DAC for a number of years in different roles currently John Lockhart our Operations Director Chairs the Solution Support Working Group.
For more information visit:
http://www.dacemea.org/
- The Council provides a forum to identify areas of common interests and concerns for the purpose of improving Nortel Products, Services and associated Nortel/Distributor processes to the benefit of our Customers.
- It is the only collective forum recognised by Nortel where technical and operational detail is discussed.
- Issues, recommendations and requests coming from the Council will provide a Global perspective to the product and will receive top priority within Nortel.
- The European perspective is represented at the Global DAC by members of the Executive Steering Committee.
- The expected results from these activities will be improved product and distributor performance, improved operational effectiveness, enhanced technical support and closer Partner/ Nortel relationship, thus leading to improved partner and Nortel profitability with high customer satisfaction.
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